LiveTechnology - Support

Corporate Clients/Partners LiveAdMaker Market Overview In the Press Employment


	LiveAdMaker is supported by a variety of convenient help and training options. Utilizing the most advanced customer support technology, all users can access personal video training, tours, and helpful hints and suggestions, all within the LiveAdMaker interface. Click on the available support option below for more information.

Chat with system experts to
answer questions and
troubleshoot issues.

Support Options

Customer Support
System Help
Training
Printable Documentation

LiveChat: (Coming soon)
A live online chat with system experts to answer questions and troubleshoot issues during 9 AM - 5 PM US Eastern Standard Time.

Emails & Calls:
Email to or phone calls to 1-877-4-LIVEAD (548323) during 9 AM - 5 PM US Eastern Standard Time.

Extended support is available, please contact your business development representative for more details.

LiveAdMaker systems come with advanced built in help features to assist users of all levels.

In-Line Help:
An on-screen short instruction option with helpful hints on what a user can do in that page.

Auto Help:
A pop-up window that accesses more detailed help within the in-line help option. This gives user an overview of the page, as well as detailed instruction and recommended next steps for first time users.

Hands-On Training:
Our system experts train users using online conference calling technology (WebEx) and travel to your location for on-site direct training.
Please contact your business development representative for more details.

Online Tutorial:
Watch our online video that gives users the opportunity to learn at their own pace. You can jump to relevant sections and replay at anytime.
Start tutorial >>

Please click on the available documents below to download:

Job Aid / Quick Start Guide: (Coming soon) a brief overview on the system menus.
Cheat Sheets: (Coming soon) a detailed step-by-step instruction on what to do on each screen, as well as an explanation of the different fields, when things get tricky.

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